Return Policy

Please note that ALL orders are specially made to order and are thus final sale and not eligible for return or exchange. If you receive a custom order that is defective, damaged, or has a major discrepancy in measurements , you may send the item back to us for modification/alteration.

Should an item not meet your expectations, please email support@poshakbazaar.com within 24 hours of receiving the item. On receipt of your email, POSHAK will respond with instructions on the return procedure.

In case you have bought the item from our “ DEALS” section, wherein we deliver only those pieces that are discounted and ready for delivery, you can return the item only for an exchange or a store/online credit which can be used anytime in the future. Also in this case all returns must be received unused and in the original packaging within 7 to 10 days of when the item was delivered to you. Upon receipt of your returned items, you will receive an account credit (excluding shipping costs) towards a future purchase at www.poshakbazaar.com or at our store in Chandigarh, India.

All costs associated with shipping the returned item are to be borne by the customer.

We recommend that you insure the return shipment as you are under a duty to take reasonable care of the item(s) and will be liable for damage to them until we receive them. We also recommend that you use a secure, trackable means to return your order.

TESTIMONIALS

  • Excellent customer service. My outfit was made and delivered abroad within a given time frame mentioned on the website. The outfit is exactly the same as on the website and fitted perfectly. Thank you Team Poshak for your efforts.

    Suky Bajwa - London
  • Bought two outfits from them online. Both were more than expected in terms of quality of fabric and stitching. Got tons of complements. Can't wait to shop again with them. Excellent customer service, very professional!

    Tanvi Dhillon - California
  • I recently received my outfit from Poshak Chandigarh and It's worth every penny. I am putting up in Toronto and they made sure that I received the outfit on time. The fit is super perfect and the quality is beyond bounds Highly recommended ❤ Thank You so much Poshak 😊

    Sanika Watson - Toronto
  • The quality and the craftsmanship is absolutely top notch. This was my first online boutique shopping experience and I am glad it went well without a hitch. Thanks poshak. You have a repeat customer in me!

    Divya Krishnan Sati - Ontario
  • Thank you for delivering my order just in time for when I needed it. I recently bought a very pretty Lehenga and Plazzo Suit from your online store and I must say I'm in love with both of them. I love the quality and material, I did not expect an online order to be this good. I was in shock when I opened and tried it on, just in awww... with my order. Love it... I only contacted you via fb message once and service was wonderful. I am truly upbeat that the colors were the same as on their website and even better. I'm exceptionally impressed with your prompt service, did not know about your store till now, just happen to saw it on facebook and give it try. Big shout out to team Poshak. Cheers!

    Satwant Sehra - California
  • Excellent collection of sarees and lehengas with impeccable service. Highly recommended. Chandigarh\'s Best store for Sarees and Wedding dresses. All my wedding outfits were from Poshak and all were exceptional !!

    Vandana Dewan Nath - New Delhi
  • The Best bridal shop to buy ready made and unstiched suits, lot of variety to choose from cottons, silks, georgette suits and beautiful Lehengas. A must visit shop in Chandigarh.

    Satinder Dhawan - Chandigarh
  • Whenever in India, I must shop from POSHAK, Chandigarh. Have been buying from them from my wedding days...8 years . Have bought a beautiful orange saree a month back from their online store and its a vow !!!

    Bindiya Hari - London